FAQ - Frequently asked questions about Sharedien
1. Basic Understanding & Definitions
Digital Asset Management (DAM) is a software solution for centrally storing, organizing and managing digital files such as images, videos, documents, and graphics. Sharedien offers a cloud-native platform for this, which enables fast search, secure access management, and automated workflows.
A DAM system such as Sharedien helps companies to organize digital content efficiently, find it quickly and use it consistently across the company and across company borders. This saves time, reduces duplication of work and protects against license or trademark infringements.
DAM (Digital Asset Management) manages all digital content.
PIM (Product Information Management) manages product data such as descriptions or technical details.
MAM (Media Asset Management) is specifically designed for media productions and is often used as a synonym for DAM. As a content hub, Sharedien can combine DAM and PIM functions.
Unlike simple cloud storage, Sharedien offers powerful search capabilities, metadata management, rights management, automation, and integrations for marketing and creative workflows. Especially in the age of an ever increasing amount of content, it is not possible for companies to manage it so efficiently and securely.
Sharedien is used in industry, trade, agencies, media, healthcare and education, among others — wherever large quantities of digital assets need to be professionally managed.
2. Functionality & Features
With AI-assisted search, you can find content based on keywords, file properties, or descriptions in natural language — even in untagged files.
Yes — Sharedien can save, view, and process a variety of file formats, including videos.
Yes — you can flexibly configure approval, review and distribution processes or use predefined best practice workflows.
Sharedien offers examples include automatic tagging, format conversion, license monitoring and synchronization with connected systems.
Yes — Sharedien is completely browser-based.
3. Integration & compatibility
Sharedien is a cloud-native platform and offers an interface via API to a variety of other systems such as Adobe Creative Cloud, Microsoft Office, CMS systems, e-commerce platforms, PIM systems and more. One of Sharedien's strengths is its easy integration with other systems.
Yes — assets can be opened and saved directly from Sharedien in Adobe Photoshop, InDesign, Illustrator, Word, PowerPoint, and Excel.
Yes — thanks to the API-first architecture, almost all common input and output channels can be connected.
Yes — integrations with popular CMS such as TYPO3, Drupal and others are possible.
4. Security & rights management
You can precisely define access rights for users and groups, including download, editing, and publishing rights. This applies to both internal and external user groups.
Yes — external partners such as agencies or the press can access selected assets in a targeted manner.
Sharedien is ISO 27001 certified and is therefore committed to the highest standards.
Yes — the system monitors license periods and usage rights and can automatically block access when they expire.
5. Scale & Performance
Yes — Sharedien is cloud-native and optimized for high volumes of data.
Even with millions of files, search results are delivered in fractions of a second.
Yes — teams from all over the world can access the same content in real time.
6. Onboarding & Support
The process includes needs analysis, data migration, system configuration, training and go-live support.
Yes — there are individual trainings, webinars, and on-demand tutorials.
Yes — support is available in multiple languages, including German and English.
7. Profitability & ROI
Through centralized administration, avoidance of duplicates and automated processes, working time and license costs are reduced. Sharedien also makes it possible to automate recurring processes.
Quick search, flexible workflows, and easy asset distribution significantly reduce lead times.
Our customers report significant time savings in content production. An independent report from Forrester (link) has determined cost savings of 3.7 million euros for an e-commerce company through efficient asset search alone.